Privacy policy

1. Introduction

Rare Vines B.V. (“Raravina” or “We”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information in compliance with the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect personal information when you provide it, such as your name, birthdate, email address, billing and shipping address, telephone number, and payment information when you make a purchase, create an account, or sign up for our newsletter.

We may also collect personal information about you from third parties, such as entities that direct or refer you to our site.

3. How We Use Your Information

We use your personal information to fulfill your orders, verify your age, communicate with you about your account, send promotional materials, improve our services, and comply with legal obligations. The legal basis for using your information is generally to fulfill a contract to which you are a party, that is, to fulfill your order; in some cases, we rely on consent, such as when you provide us contact information and agree to receive marketing or promotional communications from us; and in other cases, we rely on our legitimate business interests, such as analysis including your information to improve our products and services, but only when such interests are not outweighed by your privacy interests.

4. Sharing Your Information

We may share your information with third parties that provide services to us, such as payment processors, shipping providers, and marketing partners, including third parties that may be located outside of the country in which you are located. We enter into contracts with such third parties as required by law. We may also disclose your information if required by law or to protect our rights, property, or safety.

5. Cookies and Other Tracking Technologies

If you have consented (unless consent is not required), we use cookies and other tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Cookies might be used, for example, to remember what products you have put in your cart when you return to the website. You can always manage your cookie preferences in your browser settings.

6. Your Rights Under GDPR

You have the right to access, rectify, erase, restrict, and object to the processing of your personal information. You also have the right to data portability and to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us at hello@raravina.com.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and any applicable legal requirements.

8. Security

We are committed to ensuring the security of your personal information. We employ appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

9. International Data Transfers

As an e-commerce business, we may transfer your personal information to countries outside the European Economic Area (EEA). If we do, and the country does not have an adequacy decision, we will ensure that an adequate level of protection is afforded your personal information by way of contract..

10. Third-Party Links

Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices of these third-party websites. Please review the privacy policies of these websites to understand how they collect, use, and share your information.

11. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to check for updates periodically. If we make changes to the Privacy Policy that materially impact your privacy, we will make every effort to give you advance notice. Your continued use of our website and services constitutes acceptance of any changes to this Privacy Policy.

12. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at hello@raravina.com.